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Patient Care
Eye Emergency FAQs
General FAQs
Here are answers to the questions that patients frequently ask us.

Can you send me my eye glasses and/or my contact lens prescription?
Yes. We can either send or fax the prescription to you. The date on the prescription will be the date the latest prescription was determined, most often the date of your last visit. Prescriptions are valid for one year.

How should I prepare for my eye exam?
Unless requested, come to the exam wearing what you normally wear during the day (contact lenses or glasses). If you wear eye makeup, we would appreciate your removing the makeup prior to the exam. Please read the section on preparing for an eye exam (click here).

When I was preparing my contact lenses in the morning, I used my cleaning solution in place of my wetting solution. The cleaning solution really bothered my eyes. What is the best way to handle this situation?
If the cleaning solution accidentally enters your eye, irrigate your eye immediately and continuously with saline solution (preferably) or clean water. Your eye will continue to feel uncomfortable for the remainder of the day. Do not attempt to insert the lens until the discomfort has resolved. Keep your eye wet by adding saline, artificial tears or a lubricating ophthalmic ointment. Please call the office or the emergency number if necessary.

Does it matter which solutions I use for my contact lenses?
Yes. Changing to another lens care system can result in discomfort, irritation and a decrease in the life of conventional rigid and soft contact lenses. Three types of solutions are available for soft lenses: cleaning, disinfecting and rinsing, with enzyme as an additional option. Multipurpose solutions combine the three solutions into one and may be suitable for disposable lenses, but inadequate for conventional lenses. Please contact our office before deciding to change brands of solutions.

Could you please refer me to other web sites that would have more information?
www.preventblindness.org
Provides general information and explanations about all types of eye problems, offers self-tests and has The Eye Patch Club, an excellent resource for children undergoing patching.

www.nei.nih.gov
The National Eye Institute's site provides the latest information on eye health and research. It includes a diagram of the eye and basic descriptions of eye disorders.

www.amdalliance.org
Provides basic descriptions and definitions of age-related macular degeneration.

Korb & Associates | 400 Commonwealth Ave., Unit 2 | Boston, MA 02215 | 617-426-0370 | Fax: 617-426-4924